Contact us
Whether you want further information on our products and services, you’d like to discuss a potential lending scenario, or you just want an update on a case, we have the teams in place so you’re never left talking to a computer.
Underwriting Team
Need to discuss an active case? Our Underwriting Team is here to provide expert guidance and fast answers. Reach out for tailored support on your client scenarios.
Phone 01752 858 222 and select option 3 or reach out to underwriting.ers@royallondon.com
Broker Support Team
From system queries to day-to-day support, our Broker Support Team is your first port of call. We’re here to make your experience smooth, efficient, and hassle-free.
Phone 01752 858 222 and select option 1 or reach out to brokersupport.ers@royallondon.com
Equity release specialists
Looking to grow your business or explore our product range? Our equity release specialists are ready to help with insights, training, and strategic support.
Book a meeting with one of our equity release specialists, or email the team at accountmanagement.er@royallondon.com to start the conversation.
Premier Concierge Service
For properties over £2 million, our Premier Concierge Service provides bespoke support and priority processing from a dedicated team.
Phone 01752 858 222 and select option 1, or email them on premierconcierge.ers@royallondon.com
Meet our equity release specialists
Chris has over 20 years’ experience in financial services and leads our team of equity release specialists. Passionate about raising awareness of the growing need for equity release, Chris is committed to helping advisers navigate the evolving retirement funding landscape.
Outside of work, you’ll find Chris cheering on his favourite football team or spending quality-time with his family.
Lisa has nearly 20 years of experience in financial services, bringing extensive knowledge and a client-focused approach to later life planning. Lisa is passionate about the growing importance of retirement planning, and the role equity release will play a role in shaping customers’ financial futures.
Outside of work, Lisa is a bit of a petrol head with a love for music and enjoys spending time with her family.
Lindsey has over 25 years’ experience in Financial Services, working with Financial Advisers in the wealth, protection and equity release markets. She is dedicated to supporting advisers and helping you find the right solution for your customer.
Based in Sheffield, she is married with two daughters and enjoys walking her crazy spaniel, Mabel.
Inken is currently on maternity leave. For support, please contact Chris Flowers on
Janet has worked in financial services her whole career, mainly focusing on mortgages and equity release advice and she is passionate about delivering outstanding service.
Outside work, Janet enjoys family time, holidays, music and the gym.
Charlie began her career in Financial Services five years ago, starting as a loan processor and progressing through underwriting. She particularly enjoys supporting brokers with complex cases to ensure a smooth application journey, ensuring the best outcome for customers.
In her spare time, Charlie enjoys Friday night karaoke and beach walks with her three pugs.
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